USA : Amazon ordered to pay US$1.28 billion for disputed customer returns

Featured image of the article USA : Amazon ordered to pay US$1.28 billion for disputed customer returns

An article by Morgane Monteiro

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Publication

28 January 2026 à 14h20

Updated on 2 February 2026 à 13h10

Reading time

1 minute

Publication: 28 January 2026 à 14h20, Updated on 2 February 2026 à 13h10

Reading time: 1 minute

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An article by Morgane Monteiro

Add mind Retail to your sources
Publication

28 January 2026 à 14h20

Updated on 2 February 2026 à 13h10

Reading time

1 minute

Publication: 28 January 2026 à 14h20, Updated on 2 February 2026 à 13h10

Reading time: 1 minute

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On January 23, 2026, preparing to lose 16,000 staff, Amazon agreed to pay US$309 million as part of a judicial settlement related to a returns policy, which has been the subject of a class action launched in 2023.

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Article authors
Featured image of the article Morgane Monteiro
Morgane Monteiro Journalist
Featured image of the article Morgane Monteiro

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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