Following a meteoric growth in 2021 (turnover of €10.35 billion up by 29.7%), Zalando‘s sales reached €10.34 billion in 2022, slightly down by -0.1%. While the number of active customers increased by 5.7% to 51.2 million, the average shopping basket was almost steady at €56.7 (-0.2%). This means that frequency has decreased. In 2022, Zalando also gave up a target of €30 billion GMV by 2035.
While the second half of the year was better than the first, Zalando’s adjusted EBIT for the full year...