EU: with the liberalization of postal services, employment and working conditions have deteriorated but customer service hasn’t improved, according to a report by the UNI Europa union

UNI Europa, the European trade union federation, commissioned a survey to report on the impact the liberalization of the European postal services has on employment and working conditions.  For UNI Europa, the “changes have been overwhelmingly negative,” as the liberalization has made employment and working conditions more precarious in the sector.
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The European policy for the postal sector aims for the development of a single market for postal services, through a deregulation and liberalization process to open the sector to competition. The first directive was adopted in 1997 and, since, several texts have detailed the opening of postal services. The third postal directive (2008) set a new date for full liberalization (December 31, 2012).

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