ADP, the payroll services and HR solutions provider, has been applying the so-called "StandOut" method across its operations (58,000 employees in 140 countries, including 2,100 in France) since 2019. The approach harnesses the link between managerial staff and employees, in order to reinforce the commitment and performance of workers. Using a digital platform, the solution consists of asking staff, during a weekly individual interview, what they liked or disliked about their tasks for the week. The manager can then decide to adapt the tasks of each person accordingly.
The initiative dates back to January 2017 when ADP bought the company TMBC, which specialises in “people and performance research”. The latter created the StandOut approach, which consists of “focusing the organisation on developing the strengths of each employee”, says Élodie Gourmellet, ADP’s HR director in France and Switzerland. “All the research shows that if everyone focuses on what they like to do, they will be even more effective and committed to the company,” she adds. StandOut takes t
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