1999-2019. Twenty years of retail…and the future?

In 2019, retailers and their customers have become more connected and global than ever. For this special 20-year edition of Global Retail News, we interviewed some of the world’s most influent retail experts, including Patrick Chalhoub in Dubai, Bijou Kurien in Bangalore, Jean-Christophe Brindeau in Paris and Neil Stern in Chicago. All these influencers share their vision on the retail future.
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“Will Amazon, the Wal-Mart of the Web, be profitable one day? “Is China a retail paradise?” In September 1999, these were some of the titles of the n°1 edition of GRN. At that time, retail was in exponential growth, where human energy was allied to Western retailers planting their flags all over the world from Russia and Turkey to Taiwan. In 1999, Carrefour took over Promodes and Wal-Mart bought Asda in the U.K. Two iconic moves which testify to a climax for mass-market retailers. “20 years ago, retail was definitely a ‘CAPEX’- light business, essentially based on variable costs.

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