Diversity, equity and inclusion…This was one of the main themes of a NRF Converge event at the end of June 2021, in a country that remembers the murder of George Floyd in May 2020. According to Korn Ferry, 9% of the top 50 retailers in the U.S.A. incorporate a Diversity, Equity and Inclusion metric into H.R. policies. That’s not a lot, but 2 years ago there were virtually none. Several executives recently made their mea culpa.
This was the case of Tony Hsieh (shortly before his accidental...