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On 24 August 2022, the D.I.Y. chain Bricoman dedicated to trade and professional customers (38 stores in France, €730 million turnover in 2021) decided to add payment by bank transfer on its website www.bricoman.fr. The company had launched the same service in stores on June, 2. The results obtained, on the Web and in stores, are as follows.
In September, payment by bank transfer represented 5% of Web sales. In stores, about 1 in 7 customers chose this payment mean, Pierre Lippens,...