Sophie Baqué

Latest articles by Sophie Baqué

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

Criteo appoints Gregory Mialhe as Retail Media Director for France

Criteo announced on December 16 the appointment of Grégory Mialhe as Retail Media Director for France. The former Director of Marketing and Direct Sales at Retailink by Fnac Darty...

22 December 2025

Walmart and Instacart bet on AI agents to simplify basket creation

In the U.S.A., Walmart has partnered with Pinterest and Instacart with ChatGPT to simplify and speed up the creation of online grocery baskets. Details below.

12 December 2025

Reelevant raises €6 million in Series A

The start-up specialising in marketing message personalisation won 20 clients last year, with contracts worth over €300,000. This funding of less than €4 million in equity will be invested in...

29 April 2025

Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google”

Generative AI was born in the U.S.A. in November 2022. Where do American retailers stand? On the whole, the Americans, like the French, are in the early stages of this process. On the surface...

31 August 2023

Sandro : Second-hand, a profitable business from the first year

After 12 months of operations, Sandro shared with mind Retail the results of their second-hand business, which launched 100% online. For the fashion brand, this service is now at a "roll-out...

13 April 2023

BNPL: Klarna to charge late payment penalties to British users

As it already does in the Netherlands and in Belgium, the BNPL specialist Klarna will introduce penalty fees in the U.K., starting March 16, 2023. According to mind Fintech, £5 will be...

7 March 2023

Duty free: Bluebell enlarges scope with a new acquisition

In China, Bluebell Group (US$2.5 billion turnover via 650 stores) is strengthening a presence in the “Duty Free” market by acquiring Star Brands Travel Retail. Finalised on...

6 January 2023

E-retail media: a market in the process of a formal structure

Booming since the Covid-19 pandemic, the development of advertising on e-commerce sites is accelerating in Europe and worldwide. Players are now organising the supply, demand and tools to make it...

2 December 2022

Maisons du Monde invents a new sales app to boost omnichannel sales

Exclusively for mind Retail, the home equipment chain Maisons du Monde presents a new sales app, to be launched in January 2023. From payment with Paypal in store to redefinition of a clients'...

20 October 2022

“Many CEOs don’t dare to say it, but the priorities are cash and initiatives to preserve the margin”

Inflation in Europe and the U.S.A. is holding back non-essential household purchases, energy prices are soaring, and costs are rising for retailers. Clément Genelot, retail analyst, and Cédric...

17 October 2022

Bricoman : just launched, payment by bank transfer takes off in stores

…On 24 August 2022, the D.I.Y. chain Bricoman dedicated to trade and professional customers (38 stores in France, €730 million turnover in 2021) decided to add payment by bank transfer...

14 October 2022

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Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion

As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...

11 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

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Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

E-commerce: click-through rate down by 5.4% since Google AIO launch in France

mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...

20 August 2026