Cegid wants to enhance sellers’ experience

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Task management planning for vendors, integration within the Cegid Retail ERP software by June 2023 and a possible acquisition of clienteling software. With the Cegid Retail Store Excellence solution, the international IT publisher wants to make sellers’ experience a strategic priority.
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In December 2022, Tom&Co (180 pet stores in Belgium, France and Luxembourg, covering approximately 500 sq.m) signed a contract with Cegid to deploy the Cegid Retail Store Excellence solution throughout its store network. This solution aims to improve the efficiency of store teams within an increasingly omnichannel and complex environment. The pack includes training tools, a task planning solution, communication management with head office (newsletters, campaigns) and compliance (brand standards

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