Consumer reviews. Fashion Nova pays a US$-4.2 million settlement to FTC

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28 January 2022 à 09h58

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Publication: 28 January 2022 à 09h58

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On January 26th, 2022, U.S. retailer Fashion Nova (US$ 615 million in 2020) has payed US$ 4.2 million to the Federal Trade Commission. According to the FTC, the California-based company used software that automatically removes product reviews under 4 stars from its website.

The reviews that are the subject of the charge number “hundreds of thousands of reviews blocked between late 2015 and November 2019. Fashion Nova also automatically posted 4 and 5-star reviews to its sit

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