Department stores. “Enhancing fulfilment capacity is a priority”

In Canada, the department store retailer La Maison Simons (15 department stores, sales of US$385.6 million in 2017) completed the largest investment in 178 years of trading. A US$166 million fulfilment centre will open in Quebec City for 2020. This will ship more than 40 million units a year, compared to the 20 million units currently processed at the distribution centre. “We must be faster at moving orders,” President Peter Simons told in a recent interview with Women’s Wear Daily. “