Department stores, which are particularly exposed to the crisis, deployed unprecedented digital initiatives last year. Meeting with Selvane du Ménil, C.E.O. of the International Association of Department Stores.
G.R.N.: Please introduce the scope of I.A.D.S.
Selvane du Ménil: I.A.D.S. is a think-tank serving department stores’ management. We bring together 12 global department store giants, including Galeries Lafayette, Manor in Switzerland, El Corte Inglés in Spain, Breuninger in Germany, Falabella in Chile and SM in the Philippines. The combined annual turnover of our members exceeds €31 billion via 490 department stores and 233,000 staff. Our mission is to promote co-operation and identify...
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