As the cost of marketing messages on WhatsApp is set to fall by 42% on 1 January 2026, from €0.12 to €0.07, young start‑up Wax, created by Guillaume Escolier and Paul Bello, is multiplying customers, mind Retail learned at Tech for Retail. The start‑up developed a software platform enabling marketing teams to create and manage an engaging, GDPR‑compliant WhatsApp channel. “In a year, we went from 150 to 500 active clients, including ManoMano, Eden Park, Asphalte, Sézane, Blissim, Maison 123, Ty
…How Maison 123 generated €420,000 on WhatsApp in 5 months
Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in fashion and beauty. Details here.
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