Retailers in the US are experiencing an increase in organised theft. According to the Coalition of Law Enforcement and Retail, this accounts for US$45 billion of annual losses by 2021, up from US$30 billion ten years ago.
At CVS, organised theft (to resell items on digital marketplaces) jumped by 30% since the start of Covid-19. At Macy’s department stores, the use of RFID (radio frequency identification) has been expanded to fight theft. RFID chips, when introduced in the
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