OMNICHANNEL: “Our staff transform the business with us”

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Ludovic Holinier was appointed in 2019 to run the Belgian Group Louis Delhaize (turnover €7.925 billion, more than 900 points of sale), after managing Sun Art, the Auchan Group’s subsidiary in China. As C.E.O. of Cora Group and Managing Director of the Delhaize Group, he gave Global Retail News his vision of the omnichannel, socially responsible and local transformation of the Group in Europe.
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Can you outline the Louis Delhaize Group in Europe?

L.H.: Created in Belgium 145 years ago, with an anniversary celebration this year, the Louis Delhaize Group operates in France, Belgium, Luxembourg and Romania. We work in the food sector (hypermarket, supermarket, convenience and proximity plus via the Houra.fr e-commerce site) with brands with strong local identities (Cora, Match, Smatch) and specialised distribution (Truffaut, Animalis). We are a family Group with 29,000 employees. We have G

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