Omnichannel. When will retailers fully match consumer demand ?

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2 June 2018 à 23h19

Updated on 10 May 2019 à 17h03

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2 minutes

Publication: 2 June 2018 à 23h19, Updated on 10 May 2019 à 17h03

Reading time: 2 minutes

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Add mind Retail to your sources
Publication

2 June 2018 à 23h19

Updated on 10 May 2019 à 17h03

Reading time

2 minutes

Publication: 2 June 2018 à 23h19, Updated on 10 May 2019 à 17h03

Reading time: 2 minutes

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According to a study from Boston Retail Partners called “Customer Experience: Unified Commerce”, covering responses from 500 U.S. retailers in March and April 2018 (from all retail segments, from fashion to hardline items and grocery), the gap continues to widen between customers and retailers.

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