Algorithms. Data science. Robotics. Artificial Intelligence (AI) helps retailers to handle a vast amount of challenges, including optimisation of supply-chain management in real time, delivery schedules and product improvements and provide a high added value. Such technology is spreading to every part of retail. How far can A.I. optimise operational efficiency for retailers?

Luke Jenssen, Managing Director of Ocado Solutions, the technological branch of Ocado online grocer
On the one hand, th
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