mind Retail invites you, in video and photos, behind the scenes of the Decathlon Lab located in Kallang (Singapore). In this 5,000 sq.m store, the company has opted for a rational technological approach to improve the operational efficiency of its teams, payment and conversion.
The store is located outside the city, in the Kallang district, 20 minutes from the centre (north-east). Opened in 2019, it serves as the Lab for the South East Asia region.
8am to 11pm on other days
At the entrance, a sign with a QR code invites customers to download the app. The main advantage of the app is highlighted here: it allows customers to benefit from “Scan & Go” payment. Here, 45% of online sales are paid via the app,...
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