omnichannel

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Facing the limits of all-robotic hubs, Ocado struggles to pivot towards micro-fulfillment in stores

With a dual role as an online-only grocery player and a tech vendor providing white-label automation services for e-retailers, Ocado is refocusing a solution portfolio amid financial tensions. But...

31 August 2026

Towards a sale of Central European assets, Tesco follows in Carrefour’s footsteps

According to a Financial Times article citing sources close to the matter, Tesco is exploring the sale of its subsidiaries in Hungary, the Czech Republic and Slovakia. This represents a network of...

10 July 2026

In-store pricing: Mercio gains traction in Germany and Austria

Following the acquisition of Pricing Hub by Akeneo in June 2026, Mercio, a start-up specialised in pricing for physical stores, is adding a second German retailer to a client portfolio and working...

10 July 2026

After a €200 million funding round, Skello adds a major name to a client portfolio

In the wake of a large fundraising, Skello develops a portfolio of key accounts by winning over a big name in retail. Backed by an ARR of €50 million and profitability reached in 2025, the...

7 July 2026

Douglas (Nocibé) launches a Google Cloud-powered AI chatbot

According to our information, beauty retailer Douglas is about to launch “Anna” in Germany, a conversational AI chatbot both on the app and website. Eager to enhance online conversion, it aims to...

11 June 2026

Alexandre Douchez, Carter-Cash (Mobivia): “The volume of customer service contacts has more than doubled in a year”

In the automotive sector, where purchasing can be anxiety-inducing for shoppers, Carter-Cash (a Mobivia subsidiary) is multiplying initiatives to strengthen customer trust and ease purchasing...

5 June 2026

With sales of US$6.4 billion, SharkNinja strengthens a physical footprint with Nocibé

Already the number 1 seller on TikTokShop in the U.K. according to Lengow, SharkNinja is accelerating both offline and online. The U.S. manufacturer of home electrical and tech products has just...

3 June 2026

How will agentic commerce translate into physical stores?

As the race towards agentic AI accelerates, blurring the boundaries between e-commerce sites, marketplaces and large conversational models, retailers are reorganising their infrastructures around...

1 June 2026

eBay declines GameStop’s US$55.5 billion takeover bid

On May 12, 2026, eBay’s board of directors rejected GameStop’s unsolicited acquisition offer, deeming it neither “credible” nor “attractive”. However, GameStop’s C.E.O. said he would do...

28 May 2026

Alexandre Chaumien, Shopify: “Traffic generated by AI searches on Catalog converts twice as much as traffic from traditional AI searches”

As shopping shifts from “scrolling”, filters and keyword-based searches towards a more conversational and intent-driven mode, mind Retail spoke with Alexandre Chaumien, Shopify's Head of Revenue...

26 May 2026

With Everlane’s takeover, Shein makes a forced omnichannel shift

While its 2025 financial landing is not public yet - it used to be released in February so far - Shein is taking over U.S. retailer Everlane. The fast fashion brand aims to improve a brand image...

21 May 2026

OMS : Fnac-Darty chooses Fluent Commerce

Already active in the USA but also in Europe with clients such as JD Sports, L’Oréal and LVMH, the Australian editor of Order Management Systems Fluent Commerce said on April 21...

27 April 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

AI, advertising, subscriptions, marketplace: how Walmart made e-commerce profitable in 2025

Walmart confirms a strategic shift, with 713 billion dollars in revenue in 2025 and a valuation up 600 billion dollars in 2 years. The group has maintained growth and is accelerating high-margin...

20 February 2026

In-store analytics: US company Form acquires Israeli unicorn Trax

On February 5, 2026, Israeli start-up Trax, founded in 2010 by Joel Bar-El and Dror Feldheim, announced a merger with Form to develop shelf analytics through AI. With a cumulative total of 11...

6 February 2026

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Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

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Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock

Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...

21 August 2026