U.S.A.: Cost of returns after Christmas will rise

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4 November 2020 à 15h28

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1 minute

Publication: 4 November 2020 à 15h28

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Publication

4 November 2020 à 15h28

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1 minute

Publication: 4 November 2020 à 15h28

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E-commerce websites (both pure-player and bricks-and-mortar) are expecting to pass on rising costs of goods return after the festive season. Consumers in 2019 returned US$100 million worth of products to U.S.A. retailers after a purchase.

These cost retailers US$10 for each returned order. This trend will continue to grow as online sales reach a new milestone over the Christmas and New Year holidays. According to a study conducted by Salesforce, online commerce is expected to account

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