U.S.A. home retailers: Ikea and Ace Hardware best in customer service

Publication

11 September 2018 à 12h34

Updated on 10 May 2019 à 16h56

Reading time

2 minutes

Publication: 11 September 2018 à 12h34, Updated on 10 May 2019 à 16h56

Reading time: 2 minutes

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Publication

11 September 2018 à 12h34

Updated on 10 May 2019 à 16h56

Reading time

2 minutes

Publication: 11 September 2018 à 12h34, Updated on 10 May 2019 à 16h56

Reading time: 2 minutes

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Explore the mind Retail subscription

An annual study by customer experience management firm Market Force, has spotlighted America’s favorite home retailers. According to this customer satisfaction survey, Ikea ranks 1st for home furnishing, and Ace Hardware is the absolute top favorite home improvement chain.

For the rankings, Market Force asked participants to rate satisfaction with their last experience at a home improvement or furnishings store, and if they were likely to recommend it to others. (Only brands with 100 or more rev

…
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