India: how one hotel chain is leading the way to inclusion by employing workers with disabilities

Publication

10 January 2020 à 13h25

Reading time

4 minutes

Publication: 10 January 2020 à 13h25

Reading time: 4 minutes

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India’s leading mid-range hotel chain, Lemon Tree is making the hiring of those with disabilities an integral part of its business model. Initially implemented in 2007, many hotels have are following suit.
Publication

10 January 2020 à 13h25

Reading time

4 minutes

Publication: 10 January 2020 à 13h25

Reading time: 4 minutes

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It is with his hand on his heart that Neeraj Kumar explains how much he loves working at Lemon Tree. Deaf and dumb, Neeraj expresses himself with sign language. In the run up to lunch Neeraj gets the buffet ready for Lemon Tree’s New Delhi airport hotel. Before joining the group in 2015, Neeraj worked for a different hotel chain in India’s capital. He explains, “Everyone here understands me and my language, and in this way I keep my dignity.” All employees at Lemon Tree are taught sign...

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