European social dialogue remains intense at Clariane, which has 69,000 employees. Following the protocol signed in 2021 with the European Works Council, the establishment of a works council for the European Company (SE) in 2022 and the charter of principles for social dialogue in 2023, the retirement home group has signed its first European agreement. The four-year commitment with the European Federation of Public Service Unions (EPSU) renews the provisions of the protocol with a more binding text that grants resources to the members of the monitoring committee and includes a dispute resolution procedure. There is also an operational objective for the company. “In a business environment such as ours, where there are staff shortages in all countries, it is absolutely essential to prevent any possible cause of absenteeism and to reduce it, as it disrupts work and impacts service quality because we struggle to find replacements,” explains Mathilde Tabary, director of social relations at Clariane.
