At Walmart, the Sparky chatbot increases an average basket by 35%

While Walmart published annual results on February 19, 2026, the AI chatbot confirms a key role in revenue generation. “Customers using Sparky generate an average basket that is approximately 35% higher than those who do not use it”, according to John Furner, C.E.O. of Walmart (2025 revenue: US$713.2 billion, up 5.1% at constant rates). In the U.S.A., “about half of Walmart app users have already used Sparky”, David Guggina, C.E.O. of Walmart US, saidduring an investor call. Readers should note