Automatic checkouts: Costco wants to step up controls on membership cards

Faced with a slowdown in growth (historically up by 16% in 2022 for US$227 billion in net sales, compared to 1.9% in the 3 months to May 2023 for US$52.6 billion in sales), Costco wants to improve management of paid members. According to the Wall Street Journal, customers will now be required to show photo ID at self-checkouts. “Since the increase in self-service checkouts, we’ve noticed that some people are using cards that don’t belong to them, said the group. We do not allow non-members...