Automated checkouts have been widely adopted by supermarkets, and are now being deployed at specialty retailers. Between recruitment difficulties, cost inflation and consumer satisfaction, chains such as Fnac, Kiabi and Leroy Merlin have followed in the footsteps of pioneers such as Ikea, Décathlon and Zara.
Key points
-Amongst specialised French retailers, the level of rollout of self-checkouts greatly varies: 68% at Ikea stores, 33% at Kiabi, while...
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