E.S.: Supermarkets are holding up well as they regain lost offline turnover through the Internet. However, for fashion or home equipment retailers, turnover of physical stores has clearly dropped. In Shanghai, most of the malls are open, but social distancing remains enforced. Customers are still very cautious. Since the beginning of the confinement, the Alipay smartphone app shows a “Health QR Code” that works like a traffic light (green, orange, red) and indicates your movements during...
“Chinese may (carefully) return to stores. Or perhaps not.”
As a retail expert based in Shanghai, Eric Song Yun is the Founder of Songyun Information Technology Co. For Global Retail News, he explained how business is resuming in China’s economic capital city.
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