Constance Fouquet, Maisons du Monde: “The bigger calls for tender are, the more we believe that B2B should become a dedicated business”

Featured image of the article Constance Fouquet, Maisons du Monde: “The bigger calls for tender are, the more we believe that B2B should become a dedicated business”
With nearly €100 million in B2B revenue expected this year and a dedicated team of 50 people, the home furnishings retailer is making B2B a priority. Constance Fouquet, Executive Director of Digital, talks to mind Retail about the 2024 action plan, which includes an array of new payment and services options to serve professional clients.
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Maisons du Monde has published €73 million in B2B revenue in 2022. What is your ambition for 2023?

Constance Fouquet: Maisons du Monde has been active in B2B for 14 years, but we are in the process of turning a corner. Last year, trade customers accounted for 6% of GMV, but we’re now growing by almost 20%, which should take us close to €100 million in B2B sales in 2023. To put it simply, I’d say that this €100 million has been built up mainly through inbound calls. Today, professional clients ar

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