Australia’s largest department store retailer has turned the business around with a customer-focused strategy which delivers. At the World Retail Congress in Paris, C.C.O. Geoff Ikin shared the omnichannel and efficiency gains.
On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation. Launched in 2019 by C.E.O. John King within a difficult context of suspended dividends,...
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