How Home Depot wins with trade contractors

Involved in a successful strategic shift, The Home Depot (2,290 stores) reported last quarter sales continued a rising trend, an increase of 3.5% in Q3 to US$27.2 billion, for a net income of US$2.77 billion. Like-for-like sales were positive at 3.6%, including a rise of 3.8% in the U.S. stores. Customer transactions rose by 1.5% and average ticket by visit grew by 1.9%. Big-ticket transactions (over US$1,000) climbed by 4.8% from a year earlier: a sign of The Home Depot’s successful refocus on