In late 2017, Kohl’s signed a partnership with Amazon for the firm to operate Amazon sales and return services within the Chicago and L.A. department stores. According to a study from Gordon Haskett, this deal is showing early success. Consumer traffic at the Kohl’s stores offering Amazon returns was 8.5% higher than at Kohl’s stores without this tie-up from Amazon. In addition, the Amazon service is attracting new and previously dormant clients to the stores, instead of only Kohl’s
…Kohl’s / Amazon. A working partnershiP
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