In Canada, the grocery retailer Loblaw (revenue of US$34.5 billion in 2016, up by 2%) started testing a fee-based membership program in November 2017 to compete with Amazon and Costco. Members pay US$77 a year, or US$7.7 a month (with free cancellation anytime) and can use a free “click & collect” service available at 200 Loblaw supermarkets in Canada (the minimum spend is US$24). The pick up fee, which generally varies between US$2.5 and US$4 is waived. Members also enjoy a range o
…LOBLAW, THE CONCEPT OF THE MONTH
To enhance loyalty and compete with Amazon, “click & collect” subscriptions expand across North American supermarkets.
Do you have information to share with us?
Our other services
What you absolutely must read this week
The essential content of the week selected by the editorial team.
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.