[mind Retail Exclusive] Back Market presents 6-month report on virtual payment card

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In conjunction with the mind Fintech Day on the theme of embedded finance, mind Retail spoke to Back Market. Eve Moutard Thieffry, Head of Insurance, presents the results of the dematerialised payment card in case of a refund.

In Europe, for products not repairable under warranty, Back Market has been offering a dematerialised card refund solution since May 2024. Where compensation was previously sent by e-mail via an e-voucher, these refund cards are now available directly on a customer account

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