Insurance

Profitable in 2025, service start-up Dealt is preparing international expansion, mind Retail learned. With 55 clients after signing with But and Fnac Darty, the tech platform is deploying AI...

3 February 2026

With Vox IA, Covéa visualises – and soon will manage – the customer experience

To gain competitive advantage, insurer Covéa is improving customer experience by developing an AI-powered solution dedicated to analysing customer feedback: Vox IA.

24 February 2025

Cyber insurance: Stoïk sets course for Spain

Three months after raising €25 million, cyber-insurance specialist Stoïk is setting up operations in Spain. Already selling in France (since 2021), Germany (2023), Monaco and Austria...

23 January 2025

[mind Retail Exclusive] Back Market presents 6-month report on virtual payment card

In Europe, for products not repairable under warranty, Back Market has been offering a dematerialised card refund solution since May 2024. Where compensation was previously sent by e-mail via an...

27 November 2024

After raising US$27 million and doubling retail clients, Stoïk wants to accelerate in fashion

Ahead of Black Friday, on November 29, Stoïk, a specialist cyber risk insurance solution, signed an agreement with the French Fashion Federation (Fédération Française du...

4 November 2024

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026