Non-compliant products, price perception, customs tensions: Zalando, Fnac-Darty, Carrefour and Procos sound the alarm

Featured image of the article Non-compliant products, price perception, customs tensions: Zalando, Fnac-Darty, Carrefour and Procos sound the alarm
During the Start Me Up day organised on July 3, 2025 by Fevad, Laura Toledano (Zalando), Enrique Martinez (Fnac-Darty), Emmanuel Grenier (Carrefour), Emmanuel Le Roch (Procos), Henri Isaac (teacher) and Philippe Goetzmann (Philippe Goetzmann law firm) shared views on the challenges facing European e-commerce.
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Laura Toledano, General Manager for Western Europe, Zalando

“We are seeing that the political will to regulate e-commerce is accelerating, particularly with the fast fashion law that has been passed in France and Shein’s recent 40 million euros fine. If all European countries do the same tomorrow, it will hurt them more. As for taxing packages below the 150 dollars threshold, I think we can go further. In 2024, 4.6 billion packages fell below this threshold in Europe. That’s double the number in

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