Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws

Featured image of the article Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws

An article by Morgane Monteiro

Publication

2 April 2025 à 17h01

Updated on 7 April 2025 à 20h49

Reading time

3 minutes

Publication: 2 April 2025 à 17h01, Updated on 7 April 2025 à 20h49

Reading time: 3 minutes

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With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces and 3P sellers.

An article by Morgane Monteiro

Publication

2 April 2025 à 17h01

Updated on 7 April 2025 à 20h49

Reading time

3 minutes

Publication: 2 April 2025 à 17h01, Updated on 7 April 2025 à 20h49

Reading time: 3 minutes

Share
Copy link Share on LinkedIn Share on Bluesky Share on Facebook Share on WhatsApp
Add to reading list Remove from reading list
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During the Retail Asia Summit held in Manila on March 13, the Department of Trade and Industry (DTI) of the Philippines announced the recruitment of 40 additional agents to strengthen the E-Commerce Bureau, which is responsible for connecting companies and platforms to build trust between merchants and consumers. In December 2024, to simplify the filing of complaints, it created an online dispute resolution platform, eReport, integrated into the government application eGov. In the...

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Article authors
Featured image of the article Morgane Monteiro
Morgane Monteiro Journalist
Featured image of the article Morgane Monteiro

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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