With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces and 3P sellers.
During the Retail Asia Summit held in Manila on March 13, the Department of Trade and Industry (DTI) of the Philippines announced the recruitment of 40 additional agents to strengthen the E-Commerce Bureau, which is responsible for connecting companies and platforms to build trust between merchants and consumers.
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Article authors
Morgane Monteiro
Journalist
Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.