This is an international crisis that no-one expected. Up to a few weeks ago, all trade discussion was concerned with improving omnichannel and customer experience. Overnight, retailers face a major global but invisible challenge across all operations and all continents. A new virulent disease which crashes stock markets and halts economic activity, albeit temporarily. On March 16th, the European stock exchanges opened and fell respectively by 8% (Madrid), by 6% (Milan), by 5.6% (CAC 40...
Retailers face an enforced halt to business
Non essential store operations are closed by governments whilst grocery retailers struggle with exploding demand, both online and in stores. Retailers have tough questions as they face a temporary international suspension of economics. G.R.N. investigated international responses.
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