[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store

For Tesco (2024 revenue: US$81 billion, up by 4% at constant exchange rates after 7.2% in 2023), online revenue represented 13.5% of total business, with sales of US$8.6 billion last year up by 10.2% year-on-year. At a conference dedicated to in-store operational optimisation, Oliver Vogt, C.E.O. of Transcend, Tesco’s e-commerce subsidiary, said that the U.K.’s leading supermarket chain handled 1.5 domestic million orders per week. Despite selling in 5 countries with 4,506 stores, online...