This summer, Target, PVH Corp and B&M simultaneously reinforced their executive teams with the creation of dedicated AI roles. A move marking the shift from experimentation to the institutionalisation of AI, a lever for agility and growth that is now at the heart of retail management.
In the USA, on August 12, 2026, U.S. grocery retailer Target (2025 revenue: US$105 billion, including 20.6% online) appointed Chandhu Nair to the newly created position of Chief AI Officer. The latter previously worked at home improvement specialist Lowe’s, where he led data and AI innovation. Target also announced the promotion of Purvi Shah as Senior Vice President of Customer Experience. As the retailer posted falling sales last year for the third year in a row (down by 1.7% in 2025, followi
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Article authors
Sophie Baqué
Chief Editor of mind Retail