Customer relations, creation of product sheets, creative and marketing content, sales forecasting, computer code, chatbots, training, SEO, supply chain… Over the past 18 months, the deployment of operational projects driven by artificial intelligence has been accelerating within retail organisations. This annual meeting in Monaco, from March 11 to 13, provided an opportunity to take stock. “The accelerating speed of AI is destabilising for this 2025 edition because every 3 months, AI makes...
Words from retail leaders: how to prioritise the use of AI in project mode
During the 1-to-1 conference in Monaco, mind Retail asked 5 analysts, retail and e-commerce executives to share their roadmap in terms of using AI in project mode in the coming months. They also shared the management issues associated with these projects within their teams. Here is our summary.
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