Zalando. “At home and now – the future of product returns”

Publication

2 June 2018 à 21h20

Updated on 10 May 2019 à 17h05

Reading time

2 minutes

Publication: 2 June 2018 à 21h20, Updated on 10 May 2019 à 17h05

Reading time: 2 minutes

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Publication

2 June 2018 à 21h20

Updated on 10 May 2019 à 17h05

Reading time

2 minutes

Publication: 2 June 2018 à 21h20, Updated on 10 May 2019 à 17h05

Reading time: 2 minutes

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For the last 12 months, the German giant of online fashion Zalando (sales of €4.5 billion in 2017, up by 25% with 23 million customers and 200 million monthly visitors), has been rejuvenating the product return process for online orders in partnership with Stuart, the start-up specialising on order delivery and returns over the last mile. As a subsidiary of Geopost, Stuart employs 5,000 independent carriers in 3 European countries.

On the French e-commerce website, Zalando now offers an innovati

…
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