Morgane Monteiro
JournalistJournaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.
Expertise
Journaliste économique pour mind Retail depuis début 2024, j’analyse les dynamiques de transformation digitale dans le commerce. Mon travail mêle suivi de l’actualité sectorielle, enquêtes approfondies et décryptage des innovations technologiques nourris par des échanges avec des experts du terrain à travers des interviews de dirigeants et l’animation de tables rondes.
Forte d’une première expérience en analyse d’insights stratégiques au sein du HUB Institute, je m’attache à produire une information indépendante et rigoureuse pour les décideurs du retail. Je couvre un large spectre de sujets liés à la digitalisation et à l’omnicanalité dans le retail et la retail tech : expérience client, supply chain, paiement, cybersécurité, intelligence artificielle.
Most read articles by Morgane Monteiro
How Kiabi, Rouge Gorge and La Grande Récré leverage social login to enhance online conversion
Still absent from an array of e-commerce sites, social logins such as “Sign in with Google” are becoming established levers to optimise authentication. What is their impact on abandoned baskets...
- Retail
- Retail tech
- Analysis
25 March 2026
Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership
As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...
- Retail
- mind Exclusive
- Retail tech
13 March 2026
Online authentification : Prelude expands a “message free” solution globally
A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...
- Retail
- Retail tech
- Analysis
13 March 2026
Social media & age verification: Tech breaks the glass ceiling of precision
As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...
- Retail
- Economy and regulators
- News
13 March 2026
Latest articles by Morgane Monteiro
Alibaba strengthens payment security for third-party merchants to accelerate B2B growth
A year after acquiring Visable, a B2B e-commerce platform publisher, Alibaba (2023 sales US$130.4 billion, up by 8%) launched Trade Assurance on October, 28. On Alibaba.com B2B platform (the...
31 October 2024
Auchan Retail to sell Russian stores to Gazprombank
Auchan Retail is in the process of withdrawing from Russia, with the sale of all 232 stores, according to La Lettre. While the company announced that it will remain in Ukraine, it is considering...
- Retail
- Retailer and e-commerce
- Analysis
30 October 2024
[mind Retail Exclusive] 9 months after the launch of customer calls, Etam’s sales conversion jumped between 4 and 7 points
In France, Etam underwear retailer (2023 sales of €480 million, down by 94% in one year, via 860 stores in 57 countries) launched a new initiative at its 317 French stores. Sales staff...
29 October 2024
At Marks & Spencer, self-checkout is taking root next to fitting rooms
In the U.K., Marks & Spencer (2023 sales: €15.3 billion, up 9.4% in a year) is installing automatic checkouts, next to the fitting rooms. 28 stores are already equipped, including the...
- Retail
- Retail tech
- News brief
29 October 2024
Supported by L-Catterton, the Ghost marketplace for overstock raises US$40 million
Californian start-up Ghost raised US$40 million on October 15, 2024, in a Series C round led by L Catterton (LVMH). Investors include Cathay Innovation (which led a US$30 million Series B round in...
- Retail
- News brief
28 October 2024
[Regulatory] Indonesia, South Africa and Chile join the U.S. in an attempt to curb Shein and Temu
As the European Commission opened formal proceedings against Temu on October 31, global governments are mobilising to defend local economies against Shein, AliExpress and others. While the U.S. is...
- Retail
- Retailer and e-commerce
- Analysis
25 October 2024
South Asia: Mothercare and Reliance Brands create a joint venture
On October 17, the struggling British retailer Mothercare (sales of US$355 million in the fiscal year to March 2024, down by 9% at constant exchange rates after a fall of 13% in 2022) and the...
- Retail
- News brief
25 October 2024
Web-to-store, drive-to-store: how to generate in-store traffic and build customer loyalty
Fighting for market share with pure-players, shrinking consumer demand, making retail rents profitable... As footfall keeps decreasing in stores, drive-to-store has become an essential lever for...
- Retail
- Essentials
24 October 2024
Saudi Arabia: Carrefour and Majid Al Futtaim criticised for human rights violations
On October 21, Amnesty denounced Carrefour‘s practices in a Saudi franchise managed by Majid Al Futtaim (2023 sales €8.6 billion, up 1%). Migrants are employed, underpaid and working 60...
23 October 2024
With 10% of online sales, Yves Rocher launches a marketplace to round off offering
On September 23, beauty retailer Yves Rocher (660 stores in France, turnover of €1.2 billion in 2023 including 10% of online sales) launched a marketplace in France, powered by the Mirakl...
17 October 2024
Saudi Cenomi and GIB Capital launch a €245 million retail property fund
On October 8, 2024, in Saudi Arabia, mall developer Cenomi Centres (66 million visitors in H1 2024, 92.5% occupancy rate) joined forces with investment fund GIB Capital (a branch of Gulf...
- Retail
- Property and investors
- News brief
15 October 2024
Lectra aims to reduce waste in the fashion industry with Valia
As pressure mounts on fashion retailers to combine profitability with CSR regulations, Lectra is launching Valia, a cloud-based software package that optimises textile cutting and reduces waste.
- Retail
- Retailer and e-commerce
- Analysis
14 October 2024
What you absolutely must read this week
The essential content of the week selected by the editorial team.
Retail media: Fnac Darty, Klépierre and Médiaperformances accelerate on XXL screens and international expansion
As advertising formats arrive at high speed on LLMs, omnichannel retail media players are strengthening their offerings. While Klépierre has just signed with a new partner for 3D screens...
- Retail
- Retail tech
- News
11 September 2026
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
- Retail
- Retail tech
- News
9 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...
- Retail
- Property and investors
- Analysis
21 August 2026