The document adopted in mid-July by Crédit Agricole Italia and the main banking trade unions goes beyond the proper use of meetings and emails. This six-point handbook aims to foster constructive dialogue within teams through managerial behaviours and communication styles that ensure “respect for work-life balance and for employees’ personal and professional dignity.”
Crédit Agricole Italia, which employs more than 16,000 people, signed a series of thematic agreements on 15 July with the trade unions Fabi, First-Cisl, Fisac-Cgil, Uilca and Unisin, including a handbook on managerial behaviour, a practice that is still relatively uncommon in Italy.
Fostering team spirit
The first point aims to “involve all team members in the group’s strategy”. This means avoiding excessively frequent meetings or contacting employees outside working hours, while taking into acco
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Article authors
Hélène Martinelli
Freelance