Conversational agents: Contentsquare acquires Loris AI to strengthen platform

Featured image of the article Conversational agents: Contentsquare acquires Loris AI to strengthen platform

An article by Morgane Monteiro

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Publication

7 August 2025 à 14h57

Updated on 19 August 2025 à 13h10

Reading time

3 minutes

Publication: 7 August 2025 à 14h57, Updated on 19 August 2025 à 13h10

Reading time: 3 minutes

An article by Morgane Monteiro

Add mind Retail to your sources

Publication

7 August 2025 à 14h57

Updated on 19 August 2025 à 13h10

Reading time

3 minutes

Publication: 7 August 2025 à 14h57, Updated on 19 August 2025 à 13h10

Reading time: 3 minutes

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On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed). This California-based start-up specialises in conversational analytics for e-commerce. With conversational AI agents gaining ground in retail, Contentsquare (3,000 large accounts, 1.3 million SMEs) is looking to accelerate growth in this segment.

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Article authors

Featured image of the article Morgane Monteiro

Morgane Monteiro Journalist

Featured image of the article Morgane Monteiro

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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