The CNIL has fined Amazon France Logistique for excessive staff surveillance. At the heart of the case is data gleaned warehouse scanning tools, used for surveillance and staff sanctions.
On 23 January 2024, the CNIL announced a €32 million fine for Amazon France’s logistics subsidiary. The independent authority ruled on a number of factors. It considered that scanning tools, which are used to pick items in the warehouse and give instructions to employees, were used excessively to record the “slightest pause or interruption in activity”. To measure employee productivity, Amazon has created an “inactivity indicator”, based on personal data stored for 31 days. If an employee does
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Article authors
Sophie Baqué
Chief Editor of mind Retail