Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform implemented by consultancy Cod4is. The aim was to connect its clienteling, CRM and point-of-sale (POS) systems in real time without introducing another SaaS solution. Although Cod4is did not disclose the retailer’s identity, Mind Retail was able to identify the company.
According to our sources, multi-brand jewellery and watch retailer Maison A.Constant, which operates 3 stores in Abidjan, in Ivory Coast, implemented a project in the first half of 2026 to consolidate customer data into a Single Customer Repository (SCR). Previously, customer information was held in several disconnected databases, leading to errors and duplicate records. Data was captured through 3 separate systems: BSPK, a clienteling app that enables sales associates to record customer contac
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Article authors
Sophie Baqué
Chief Editor of mind Retail