How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector

Featured image of the article How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector
Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and fashion), won the Startup Award at Tech for Retail and is now accelerated at EuraTechnologies. Having just added a new client from the 2nd hand luxury goods sector, CEO Alexandre Fristot presented his AI and Gen-AI-based technological soluction to mind Retail.
Enjoy this article for free while you’re in your trial period
You have access to our content for 15 days

The genesis

Created in November 2020, Enhancy (2023 turnover of €50,000, 2024 target of €100,000) specialises in supporting the resale of second-hand items. The founders are Jaafar Bounaim and Alexandre Fristot. They met in 2004 at a preparatory school in Metz, before different paths for 15 years. Jaafar Bounaim graduated from Telecom Brittany engineering school and joined Wavestone as an IT consultant specialising in cybersecurity, AI architecture and deeptech. He helped set up Wavestone’s The Factory laboratory, where he led a project for Sodexo on OCR (Optical Character Recognition, identification and categorisation by photography) for meal trays recognition, with a view to estimating the price at the time of collection.

Alexandre Fristot wears both a logistical and an entrepreneurial hat. After graduating from ENS Mines of Paris School in 2009, he was Logistics Manager for Lacoste‘s main wholesaler accounts in the U.S.A. Studying for a Masters in Innovation in Denmark in 2011, he set up Copper and Wheat, a company that delivers meals by cargo bike. In 2013, the business won the Ecotrophelia Food Innovation Student Prize.

The two men met again in France and realised that their wives shared a common frustration. They suffered from bad experiences on platforms such as Vinted with poor quality photos, incomplete or even misleading descriptions and poorly referenced items,. However, both are convinced of the environmental benefits of second-hand goods.

You are reading this article thanks to your trial period.
Explore new horizons by checking out our other verticals:
You are reading this article thanks to your subscription to Mind Retail.
Explore new horizons by checking out our other verticals:
Do you have information to share with us?
Our other services
mind Research
Strategic Intelligence: Tailored research and market analysis services to power your insights and back your strategic decisions.
See more
mind Days
Networking & Events: Half-day conferences covering key industry topics and open to the entire ecosystem.
See more
What you absolutely must read this week
The essential content of the week selected by the editorial team.
See all
How retailers are reinventing the checkout
As pressure on household budgets continues, new payment methods including account-to-account (A2A) instant payments, Wero, Buy Now Pay Later (BNPL), loyalty points and cashback, are gaining...
2 November 2026
Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
29 October 2026
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
US retailers divided over the rise of autonomous shopping agents
In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
16 October 2026