Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of Wero… In an exclusive interview, Laurent Hugou, C.E.O. of the IT department at Les Mousquetaires (STIME), outlines his strategic vision to streamline payment in 2026.
In an omnichannel retail landscape, what is the strategic impact of a unified PSP across all channels?
At Les Mousquetaires, we work with several checkout software systems and plan to switch within 2 years to a new system as part of the “NEMO” project (New Omnichannel Mousquetaires Checkout). It is a highly strategic project, so mistakes are not an option. We want to be able to process as many payment methods as possible, ensure security and speed of transactions and work with a single c
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