How much can retailers earn by automating drive-throughs units? What impact can this have on volumes, staff costs and a customer experience? Exclusively for mind Retail, here are the key figures for the new OuiDrop pilot launched at E.Leclerc, and the associated investment.
We announced it in December 2023. It is now a reality. On 8 July 2024, E.Leclerc (23.5% market share in 2023 and 24.3% at the end of June 2024) inaugurated its first automated pedestrian drive-through at 162 rue...